The Project Manager (PM) not only has to manage and control resources and the project but also control both the business and technical side. The PM must be able to manage people, administer and manage financial activities and budgets, and have good communication and interpersonal skills. Yes, a PM must have a technical understanding and knowledge of a technology that is being implemented but does not have to be the specialist (e.g., developer(s) implementing the system, network/infrastructure, software, product, application, or database).
It’s interesting that someone may get a call about an opportunity in IT for either a business or technical project manager. It should be expected that a project manager has business and communication skills and well as technical know how (That can be gained on the job, classes and seminars, from other specialists, etc.). And not being the one that codes or builds the infrastructure does not mean you cannot understand enough of the technology and the processes to manage a very successful project (The “Team” (including myself) have received exceptional and excellent client ratings for several projects).
Many project managers have been/are successful. But it is hands on, meaning to be involved with the project and as you successfully manage enough you will be able to manage many projects and understand more of the system, software, and research and development. A Program and Project Manager should be open to learning and gaining knowledge about any technology introduced or product developed by their projects and programs. They must always be, or gain the knowledge to be, available to wear different “hats” of responsiblility.
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